Contact information

Contact Information

Last Updated: 11 October 2026

At A.F Elite Shoes, we are committed to providing helpful and reliable customer support. If you have questions about our products, orders, shipping, returns, or refunds, please contact us using the details below.

Customer Support

We aim to respond to customer enquiries as promptly as possible during our regular business hours.

Business Address

30 Camberwell Church St
London SE5 8QZ
United Kingdom

Customer Support Hours

  • Monday: 10:30 AM – 6:30 PM
  • Tuesday: 10:30 AM – 6:30 PM
  • Wednesday: 10:30 AM – 6:30 PM
  • Thursday: 10:30 AM – 6:30 PM
  • Friday: 10:30 AM – 6:30 PM
  • Saturday: Closed
  • Sunday: Closed

Time Zone: UK local time (London).

How We Can Help

Our customer support team can assist you with the following:

  • Product information and availability
  • Order confirmations and order status
  • Shipping and delivery enquiries
  • Return requests and refund updates
  • Incorrect, damaged, or faulty products
  • General questions about our store and services

Order Enquiries

For faster assistance with an existing order, please include your order number in your email and briefly explain your enquiry. If your enquiry concerns a damaged or incorrect item, you may also include photographs to help us understand the issue.

Thank you for choosing A.F Elite Shoes. We appreciate your business and look forward to assisting you.

A.F Elite Shoes Customer Support
Email: info@afeliteshoes.shop
Phone: +44 7916 086816