Shipping policy

Last Updated: 11 October 2026

At A.F Elite Shoes, we aim to provide a reliable and straightforward delivery experience for every customer. This Shipping Policy explains how orders are processed, dispatched and delivered.

Order Processing Time

Orders are prepared and processed within 1–2 business days after they are placed. Business days are Monday to Friday, excluding public holidays.

Once your order has been processed and dispatched, you will receive any available shipping confirmation and tracking details by email.

Order Cut-Off Time

Our daily order cut-off time is 4:00 PM UK time. Orders placed before the cut-off time on a business day will begin processing according to our normal handling schedule. Orders placed after 4:00 PM, on weekends or on public holidays will be processed on the next business day.

Shipping and Transit Time

After dispatch, orders typically take 3–4 business days to arrive.

  • Order handling time: 1–2 business days

  • Shipping transit time: 3–4 business days after dispatch

  • Estimated total delivery time: 4–6 business days

Delivery estimates are provided as a guide and may vary due to the destination, courier operations, weather conditions or other circumstances outside our control.

Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase. Please review your order summary carefully to confirm the total shipping cost.

Order Tracking

When tracking information is available, we will send it to the email address provided during checkout. Please allow time for the courier's tracking system to update after dispatch.

If you have not received your tracking details or need assistance with your delivery, please contact our customer support team.

Delivery Address

Please ensure that your shipping address, postcode and contact details are accurate and complete when placing your order. A.F Elite Shoes cannot guarantee delivery changes after an order has been processed or dispatched.

If you notice an error in your delivery details, contact us as soon as possible. We will do our best to assist before dispatch.

Delays and Delivery Issues

Although we work to meet the stated delivery estimates, occasional delays may occur because of courier disruptions, adverse weather, public holidays or other unforeseen circumstances.

If your order has not arrived within the estimated delivery period, please contact us so that we can help you check its status.

Contact Information

For questions about shipping, order processing or delivery, please contact A.F Elite Shoes using the details below.

Store Name: A.F Elite Shoes

Address: 30 Camberwell Church St, London SE5 8QZ, United Kingdom

Email: info@afeliteshoes.shop

Phone: +44 7916 086816

Customer Support Hours:

  • Monday–Friday: 10:30 AM – 6:30 PM

  • Saturday–Sunday: Closed

All times are based on UK local time.

Thank you for shopping with A.F Elite Shoes. We appreciate your trust and look forward to serving you.